Your Personal Account Manager | Health-on-Line

Personal Account Manager

We understand that you are the most important person when we talk about health insurance. We like to think that our 94%* satisfaction rating means our customers agree − that’s why we put you in control from the moment you get in touch.

A more personal approach

When purchasing a policy through us, we give you your own Personal Account Manager.

We want to make sure you know exactly who you will be dealing with from day one, whatever the query or topic of conversation. 

Getting the right level of health insurance is important, but we also know that sometimes it can seem complicated.

Your Personal Account Manager will make sure that you fully understand the policy details and they’ll continue to answer any queries even after you’ve made your decision. Because we believe health insurance should come with peace-of-mind, guaranteed.

An independently recognised service

Don’t just take our word for it. For the past three years, we have been named Best Online Healthcare Provider by Your Money for the service we provide both online and in our telephone conversations.

This, along with our Gold Merchant Feefo Award, where we have a 94%* customers satisfaction rating, shows that we mean what we say. When it comes to health insurance, you’re in control.

 

Want to know more? View our live Feefo customer feedback.

*Taken from Feefo, July 2018